Dar Al Amal University Hospital
Visit Times
Your relatives and friends are a great support. While establishing the following visit times, we tried to conciliate your well-being and the good process of the medical care:
Visits every day from 9 a.m. to 12 p.m. and from 13:30 P.M. to 20:00 P.M.
For intensive care units, specific timetables are available close to the access doors:
  • ICN    (Intensive Care Neonatal): from 10 A.M to 11 A.M and from 17:00PM to 18:00 PM . Visit is limited for Father and Mother.
  • NICU (Neonatal Intensive Care Unit): Visit is limited for  father and mother  in coordination with the nursing team
  • CCU   (Coronary Care Unit): from 9:30 A.M to 10:30 A.M and from 15:00 PM to 16:00 PM .
  • ICU     (Intensive Care Unit):  from 10:30 A.M to 11:30 A.M and from 16:00PM to 17:00 PM
Instructions to open a medical file

Convenience to provide medical service in an expeditions manner when we ask you to enter in our hospital commitment  to the following rules when  entering:

-Paper doctor converter

-Prior cases in the cold either in emergency situations is obtaining approval Ass

-Each patient is given a private file serial number , then be signed by patient or his representative(absence of consciousness-child under the legal age..) and become responsible*for all legal and financial arrangements*.

-Go to the department concerned for the service but if  you suffer from health

-Nurse to accompany you on the floor.

-if either type of service operation, youoriented to the operations department in the basement so that you consult a doctor anesthesic and after the completion of the section heading and then can go to the Office  of admission to end the transactions involved the guarantors.

-When you bring the  paperwork and approval delivered to  the Office of Access.

-When the delay in providing the service within the hospital may be caused by lack of approval by the  guarantors  that  you will review the Admission Office of representative,who is the guarantor of our.

-When you give it to derail patients by a doctor ask that  you will continue to abide room pending employee Admission Office for permission exit.

- Prefer to make an appointment to conduct lab tests and consult anesthesiologist and other  medica l procedures before the day of surgery by selecting the date  of the operation by the program in coordination between the Office of entry  and operations.

-If you want to  get the results of your medical tests, or you  submit an application at the Office of entry where the section athided time of receipt of the required.

-Under refused  service or refused treatment describe by doctor you bear all responsibility and signs the model predicted rejection.

Responsibilities of patients and escorts and Visitors

1- Only one companions is allowed to stay  with the patient during the  night and none in intensive care units.

2-no men complain for women patients(husband,brother,father….) in all departments to respect the privacy of the other patient.

3-Breastfeeding mother is allowed to stay in the allocated room if breast feeding needed.

4-No smoking inside the hospital or alcohol drinking is allowed.

5- Children under 14 are not allowed to visit patients .

6-Visitors should not non-interfer in  the medical or nursing  issues.

7-No food is allowed into the patient’s rooms.

8-Visitors are asked to respect calmess.

Rights and duties of the patient

The patient’s rights are:

1-      The nurse explains for the patient rooms and content (how to use the bed, nurse call, telephone …).

2-      Knowing the treatment and procedures acquired is a right for each patient

3-      Taking the consent of the patient on the methods of treatment, surgeries, blood transfusion and other.

4-      Explanation of the treatment plan is a right for the patient.

5-      The nurse defines the rights and duties for the patient that is at the door of each patient room.

6-      The patient can inquire about the doctor’s visit, consultation, tests results’ diagnosis, and expected duration of stay, follow-up review, rehabilitation and potential complications.

7-      Ensure the patient’s religious and political freedom of.

8-      Define the methods used to decrease pain (PCA, Delivery without pain).

9-      The patient has the right to choose a meal according to his state of health.

10-   Talking with the patient in a language he/she understand.

11-   Listen to patient’s complaints and suggestion.

12-   The patient has the right of workers to maintain and respect he/she privacy and dignity.